SaaS Design

Redesigning LimeFlight's Inflight Logistics SaaS Solution, Trusted by Leading Airlines like WestJet, Aircalin, and Edelweiss

LimeFlight is used by airlines around the world to solve their inflight logistics challenges.

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*Original designs were edited for confidentiality purposes
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2 years

Duration

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Zurich, Switzerland

Location

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Airline

Industry

Duration icon limeflightmobile-icon

2 years

Duration

Location icon limeflightmobile-icon

Zurich, Switzerland

Location

Industry icon limeflightmobile-icon

Airline

Industry

LimeFlight's redesign journey was a two-year collaborative partnership, marked by iterative and incremental improvements. It all began with a comprehensive UX audit and heuristic evaluation, uncovering significant improvement ideas to enhance the platform's usability. The founders of LimeFlight appreciated our professional approach and robust design decisions, leading to an immediate start of the redesign process.

Throughout the collaboration, we worked with LimeFlight in sprints of two weeks each. For every sprint, they defined a specific UI/UX related goal, ensuring a shared understanding and allowing for progress measurement. LimeFlight provided user stories for the modules, and we responded with the delivery of wireframes, UI design, prototypes, and a design system. The project involved several rounds of usability testing to fine-tune and validate design decisions.

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Project Background

What is Limeflight, and what did they achieve before working with Decojent?

What is Limeflight?

LimeFlight is used by airlines around the world to solve their inflight logistics challenges. The software solution is developed in close collaboration with airlines to ensure efficient and effective management of their inflight logistics operations.

Where were they before?

Before teaming up with us, LimeFlight had their beta version rolling, equipped with a simple design and two modules. After successfully bringing on their first international client, They had ongoing design needs.

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Problem Statement

Why did LimeFlight need our help, and why did they reach out?

Why did Limeflight approach us?

Limeflight wanted to incrementally grow their product and simultaneously give it a refreshed look. They needed a design agency offering the full range of design expertise - from conceptual (user experience) to visual (user interface). They wanted a modular and reusable design approach, along with modern UI standards and design patterns.

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Design Process

Our designers initiated the process with a series of product walk-through calls to gain domain knowledge, understand pain points, and address various UX challenges. Communication primarily occurred through voice/video calls, while Slack was utilized for chat-based interactions.

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UX Audit

Commencing with a heuristic evaluation of the existing app, our designers identified several significant improvement ideas, aiming to deliver quick wins.

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User Flows

We built multiple user flow diagrams based on different modules such as Load Planning, Meal Planning, Inventory Management, and Platform at the beginning of every cycle of designing a module.

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Sketches / Wireframes

LimeFlight provided us with user stories featuring relevant data. Given the iterative nature, managing a data-rich app and numerous moving parts, we developed sketches and wireframes to structure data for initiating meaningful conversations.

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Visual / UI Design

We meticulously crafted UI design and components, following brand colors and establishing a cohesive visual hierarchy to create an engaging interface.

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Prototype / Interactions

We developed a clickable prototype to give founders and developers a direct experience of the anticipated flow.

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Design System

we structured our design system, emphasizing the standardization of widgets and components in Figma library. This ensured a cohesive and scalable foundation, enabling seamless collaboration and consistent design implementation throughout the evolving design process

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Impact We Created?

Elevated outcomes through strategic redesign, boosting value

300%

Growth

New customer acquisitions include WestJet, Aircalin, Edelweiss (Lufthansa group), and others.

300%

Growth with new customer acquisition

Onboarded WestJet, Aircalin, Edelweiss (Lufthansa group) & others

We had a great experience working with Decojent on our product's user experience. Their team was professional, responsive, and delivered high quality work.

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Leandro Röschli

Founder

Our journey with LimeFlight was defined by a truly collaborative spirit. The founders granted us the freedom to lead the design process, placing trust in our expertise at every step. This partnership involved an extensive discovery phase, where we seamlessly integrated data from LimeFlight’s user research into our design decisions. It's been a remarkable experience, ensuring that our solutions are not just design choices but precisely tailored to meet the needs of LimeFlight and its users

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Compartment Tracking

Efficient stock management tailored to your airline needs for streamlined operations and increased productivity

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Limeflight Integerations

Welcome to the future of Inflight services, Where Useful features & integrations are maximizing your productivity

Project Outcomes

What we deliver to client.

What was the outcome?

We provided LimeFlight with full-service design support, delivering a complete set of high-fidelity mockups for all features, meticulously prepared for seamless implementation. We built an elaborate, ground-up custom design system in Figma. 



This comprehensive design system includes all components used across the pages in the application, ensuring consistency and efficiency in the user interface. The result is a product that not only meets LimeFlight's specific needs but also aligns with modern design standards, enhancing user experience and facilitating future scalability.

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After collaborating on product design, we extended our support to design LimeFlight's marketing website. This strategic step allows them to effectively showcase platform features and their real-world use-cases through compelling visuals, illustrations, and infographics.

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Mohiuddin Parekh

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